All Systems Operational

About This Site

Welcome to the Thoughtly status page. Here, you can find system metrics and real-time updates on the operational status of our platform, APIs, voice infrastructure, and key services.

Thoughtly's state-of-the-art AI Voice Agent infrastructure is designed for enterprise-grade reliability, ensuring seamless, real-time telephony conversations with minimal latency. Our globally distributed systems are built with redundancy, failover mechanisms, and stringent uptime commitments to support mission-critical business operations.

Platform Operational
90 days ago
99.99 % uptime
Today
API (US East) ? Operational
90 days ago
99.99 % uptime
Today
API (US West) ? Operational
90 days ago
99.99 % uptime
Today
API (Europe) ? Operational
90 days ago
99.99 % uptime
Today
API (Asia Pacific) ? Operational
90 days ago
99.99 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
CDN ? Operational
90 days ago
100.0 % uptime
Today
Automations Operational
90 days ago
100.0 % uptime
Today
Voice Infrastructure Operational
90 days ago
100.0 % uptime
Today
Agent ? Operational
90 days ago
100.0 % uptime
Today
Carrier Gateway ? Operational
90 days ago
100.0 % uptime
Today
STT ? Operational
90 days ago
100.0 % uptime
Today
TTS ? Operational
90 days ago
100.0 % uptime
Today
LLM ? Operational
90 days ago
100.0 % uptime
Today
SIP ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Agent Latency ?
Fetching
May 16, 2025

No incidents reported today.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025
Completed - Scheduled maintenance completed. Automations is operational again.
May 5, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 21:00 EDT
Scheduled - Automations will be undergoing maintenance starting 9 PM EDT on May 5th. Automations will not run during this time. The maintenance will be 2 hours long.
May 5, 16:13 EDT
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.